Dynamic Saunas
Dynamic Lugano 3-person Ultra Low EMF FAR Infrared Sauna - DYN-6336-02 Elite
Dynamic Lugano 3-person Ultra Low EMF FAR Infrared Sauna - DYN-6336-02 Elite
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Dynamic Lugano 3-person Ultra Low EMF (Under 3MG) FAR Infrared Sauna (Canadian Hemlock)
Introducing the Dynamic Lugano, a 3-person sauna that epitomizes the perfect blend of luxury and wellness, crafted from eco-friendly Canadian Hemlock wood. Equipped with PureTech™ Ultra-Low EMF Heating Technology, this sauna offers a sanctuary for relaxation and rejuvenation, with EMF levels maintained under 3MG. Ideal for any indoor setting, the Lugano sauna is designed to enhance your home with its elegant appearance and advanced features, including a Music System with Bluetooth and a chromotherapy lighting system. Delivered curbside, the Lugano stands as a testament to healthful living, inviting you to indulge in an unparalleled sauna experience.
Green Craftsmanship and Innovative Heat:
The Dynamic Lugano sauna is a marvel of green craftsmanship, constructed with Canadian Hemlock wood for a sustainable and visually appealing design. It boasts 9 PureTech™ Ultra Low EMF FAR Infrared Carbon heating panels, strategically placed to ensure warmth and safety with ultra-low EMF exposure, enhancing your peace of mind during each session.
Sophisticated Features for Relaxation:
This 3-person sauna is replete with sophisticated features to maximize your relaxation experience. It includes a Music System with Bluetooth and two dynamic speakers, interior and exterior LED control panels for ease of use, and a reading/chromotherapy lighting system to immerse you in a soothing ambiance. The tempered glass door and roof vent add to the sauna's comfort and functionality, making it a luxurious addition to any home.
Sauna Specifications and Comfort Details:
- 3 Person Capacity
- Exterior dimensions (WDH): 60" x 45" x 75" (roof overhang: add 4.3")
- Interior dimensions (WDH): 57" x 41" x 69"
- Music System w/Bluetooth Capability and 2 dynamic speakers with pre-amp (no radio included)
- Interior and exterior LED control panel
- Natural hemlock wood construction
- Electrical service: 120V/20amp (consult a certified electrician)
- Clasp together assembly
- 9 Carbon heating elements
- Tempered glass door
- Interior reading/chromotherapy lighting system
- Roof vent
- Sauna weight: 435 lbs.
- Shipping weight: 490 lbs.
- Ships in 3 boxes
Additional Resources:
Video
Shipping details and delivery times to help you shop with confidence.
Where We Ship
We ship only within the United States.
Shipping Costs
Shipping is free on all orders. There are no extra charges at checkout. Prices include all taxes and fees.
Business Hours & Order Processing
- Customer Service Hours: Monday to Friday, 9:00 AM – 6:00 PM EST
- Order Cutoff Time: Orders placed after 6:00 PM EST will begin processing the next business day.
- Processing Time: 1 to 3 business days to prepare your order for shipment.
Shipping & Delivery Time
- Shipping Carriers: USPS, UPS, or FedEx
- Transit Time: 3 to 4 business days for delivery after shipment.
- Total Estimated Delivery: 4 to 7 business days from order placement (processing + shipping).
Tracking Your Order
You will receive a tracking number via email within 24 to 72 hours after your order ships. Use it to track your package on our website.
Delays & Exceptions
Occasional delays can happen due to weather, carrier issues, or high order volume. If your order is significantly delayed, please contact us.
Contact Us
If you have any questions about shipping, please reach out:
Phone: +1 (855) 508-6181
Email: support@ecomoratubs.com
We typically respond within 24 business hours.
Cancellation Policy
You have the option to cancel your order and receive a full refund before it has been shipped. Once your order has entered the shipping process, cancellation is no longer possible. In such cases, please wait for your parcel to arrive and then follow our standard return procedure.
Returns and Exchanges
Most items in new and unused condition are eligible for return or exchange within 30 days from the date of receipt.
To initiate a return or exchange, please follow these steps:
- Contact Customer Service: Email support@ecomoratubs.com with your order number, the item(s) you wish to return, and the reason.
- Receive Instructions: We’ll provide detailed return instructions and the return address.
- Package Your Items: Carefully pack the item(s) in their original packaging, including all accessories and documents.
- Ship Your Return: Ship the package back as instructed. Unauthorized returns will not be accepted.
Return Conditions
To qualify for a return or exchange, items must meet the following conditions:
- Return request initiated within 30 days of delivery.
- Item is unused and in original condition.
- Original packaging, tags, and labels included.
- Receipt or proof of purchase is required.
- Do not return items directly to the manufacturer.
Return Charges
- Our Mistake: If the return is due to our error (e.g., wrong or defective item), you get a full refund and we cover return shipping.
- Buyer’s Remorse: If the return is due to a change of mind or preference, you’ll receive a full refund, but return shipping is at your expense. No restocking fees apply.
Refunds
- Processing Time: Refunds are typically processed within 10 business days of receiving the returned item and its acceptance.
- Refund Method: The refund will be issued to your original payment method.
Late or Missing Refunds
- Recheck your bank account or statement.
- Contact your bank or card issuer; sometimes there’s a delay.
- If you’ve done this and still haven’t received your refund, contact us at support@ecomoratubs.com.
Sale Items
Sale items are eligible for return and refund under the same conditions as full-priced items.
Exchanges
We accept exchanges. The fastest way to get the item you want is to request a return for the item you have, and once accepted, place a separate order for the new item. To exchange, contact support@ecomoratubs.com and we’ll assist you.
Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately at support@ecomoratubs.com or +1 (855) 508-6181 with details of the product and the defect. We will provide instructions on how to return the item and will cover all associated return shipping costs. Upon receipt and inspection, we will either send you a replacement or issue a full refund, as per your preference.
Contact Us
If you have any questions or would like to start a return, contact us:
- Email: support@ecomoratubs.com
- Phone: +1 (855) 508-6181
We typically respond within 24 hours.
