Sunray Saunas
Sunray Rockledge 2-Person Indoor Traditional Sauna 200LX
Sunray Rockledge 2-Person Indoor Traditional Sauna 200LX
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Sunray Rockledge 2-Person Indoor Traditional Sauna 200LX
Indulge in the luxurious Rockledge traditional indoor sauna by Sunray Saunas, where sturdiness meets elegance. This 2-person sauna combines the durability of rich hardwood with the sophisticated look of cultured stone. Equipped with a 4.5 kW electric heater featuring digital controls, ergonomic seating with backrests, a stereo system compatible with MP3, and LED star lighting, the Rockledge sauna offers both relaxation and style. It's the perfect way to enjoy the health benefits of a traditional sauna in the comfort of your own home.
Superior Heating and Control:
The 4.5kW electric heater with digital controls allows for precise temperature adjustments, ensuring your sauna experience is both efficient and comfortable. The inclusion of chromatherapy lighting adds to the soothing environment, enhancing your relaxation.
Luxury Design:
The Rockledge sauna is crafted from solid wood, providing a sturdy construction that's built to last. The luxurious cultured stone back wall not only adds an element of beauty but also enhances the thermal heating capabilities of the sauna.
Features:
- Dimensions: 59"W x 42"D x 75"H
- 4.5kW electric heater with digital controls for precise heating
- Solid wood construction for durability
- Luxurious cultured stone back wall for aesthetic and functional heat retention
- Chromatherapy Lighting to enhance mood and relaxation
- Stereo system with MP3 compatibility for entertainment
- 7 Year Structural Warranty - Guaranteed against defects in materials and workmanship
- 20 Amps, 240V, AC
Measurements:
- Exterior width: 59"
- Exterior depth: 42"
- Exterior height: 75"
- Interior dimensions and other detailed measurements can be provided as needed
Resources:
Shipping details and delivery times to help you shop with confidence.
Where We Ship
We ship only within the United States.
Shipping Costs
Shipping is free on all orders. There are no extra charges at checkout. Prices include all taxes and fees.
Business Hours & Order Processing
- Customer Service Hours: Monday to Friday, 9:00 AM – 6:00 PM EST
- Order Cutoff Time: Orders placed after 6:00 PM EST will begin processing the next business day.
- Processing Time: 1 to 3 business days to prepare your order for shipment.
Shipping & Delivery Time
- Shipping Carriers: USPS, UPS, or FedEx
- Transit Time: 3 to 4 business days for delivery after shipment.
- Total Estimated Delivery: 4 to 7 business days from order placement (processing + shipping).
Tracking Your Order
You will receive a tracking number via email within 24 to 72 hours after your order ships. Use it to track your package on our website.
Delays & Exceptions
Occasional delays can happen due to weather, carrier issues, or high order volume. If your order is significantly delayed, please contact us.
Contact Us
If you have any questions about shipping, please reach out:
Phone: +1 (855) 508-6181
Email: support@ecomoratubs.com
We typically respond within 24 business hours.
Cancellation Policy
You have the option to cancel your order and receive a full refund before it has been shipped. Once your order has entered the shipping process, cancellation is no longer possible. In such cases, please wait for your parcel to arrive and then follow our standard return procedure.
Returns and Exchanges
Most items in new and unused condition are eligible for return or exchange within 30 days from the date of receipt.
To initiate a return or exchange, please follow these steps:
- Contact Customer Service: Email support@ecomoratubs.com with your order number, the item(s) you wish to return, and the reason.
- Receive Instructions: We’ll provide detailed return instructions and the return address.
- Package Your Items: Carefully pack the item(s) in their original packaging, including all accessories and documents.
- Ship Your Return: Ship the package back as instructed. Unauthorized returns will not be accepted.
Return Conditions
To qualify for a return or exchange, items must meet the following conditions:
- Return request initiated within 30 days of delivery.
- Item is unused and in original condition.
- Original packaging, tags, and labels included.
- Receipt or proof of purchase is required.
- Do not return items directly to the manufacturer.
Return Charges
- Our Mistake: If the return is due to our error (e.g., wrong or defective item), you get a full refund and we cover return shipping.
- Buyer’s Remorse: If the return is due to a change of mind or preference, you’ll receive a full refund, but return shipping is at your expense. No restocking fees apply.
Refunds
- Processing Time: Refunds are typically processed within 10 business days of receiving the returned item and its acceptance.
- Refund Method: The refund will be issued to your original payment method.
Late or Missing Refunds
- Recheck your bank account or statement.
- Contact your bank or card issuer; sometimes there’s a delay.
- If you’ve done this and still haven’t received your refund, contact us at support@ecomoratubs.com.
Sale Items
Sale items are eligible for return and refund under the same conditions as full-priced items.
Exchanges
We accept exchanges. The fastest way to get the item you want is to request a return for the item you have, and once accepted, place a separate order for the new item. To exchange, contact support@ecomoratubs.com and we’ll assist you.
Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately at support@ecomoratubs.com or +1 (855) 508-6181 with details of the product and the defect. We will provide instructions on how to return the item and will cover all associated return shipping costs. Upon receipt and inspection, we will either send you a replacement or issue a full refund, as per your preference.
Contact Us
If you have any questions or would like to start a return, contact us:
- Email: support@ecomoratubs.com
- Phone: +1 (855) 508-6181
We typically respond within 24 hours.
